Q What kinds of complementary services are there?

Inside the hostels are bathroom utensils such as shampoo, conditioner, toothpaste, toothbrush, and soap, and living utensils such as comb, hair dryer and writing tools. Bang and Olufsen Bluetooth speakers, Bodana curling iron and Xiaomi bluetooth selfie stick are available at the 5thfloor Social Square desk.



Q Are there restrictions to the number of people in a unit?

The double rooms are for a maximum of 2 guests, triple rooms are for a maximum of 3 guests.



Q What are the reservation cancellation policies?

If you have booked through a booking site, their own cancellation policies apply.
If you have booked through the official Upflo Hostel website, please refer to the below guidelines.

8 days prior to check-in
No cancellation fees.
7 days prior to check-in
1 night fee



Q What are the check-in and check-out times?

Check-ins are available from 4:00pm, and check-outs until 12:00pm.




Q Are there parking services?

You can park up to three cars a day on a first-come-first-served basis, and it costs 10,000 won per night.




Q Tell me about any nearby places to visit

Near the hostel you can enjoy the culture, food and shopping at Gangnam Station.
We are located 3 minutes from Kyodae Station, so you can follow the subway lines 2 and 3 to visit famous places like Lotte World, COEX, Hongdae, City Hall and Dongdaemun within 30 minutes.




Q Is WiFi available inside the hostel?

We have high-speed WiFi inside all the guest units.




Q Is smoking allowed inside the hostel?

Smoking is prohibited inside the hostel. Please use the outside smoking areas.




Q What is Social Square?

Social square is a socializing space that houses a shared kitchen, lounge, meeting rooms and terrace. You may also enjoy a variety of cultural contents such as our Special Offer program.




Q What is the Special Offer program?

Special Offer is a socializing program provided by Upflo Hostel. Listening to lectures, exercising and cooking with other guests is all but a few things you can experience with the Special Offer.




Q How do I use the Special Offer program?

You may make a reservation in advance at the 1st floor reception. Information about the Special Offer programs are provided at the 5thfloor notice board and the Upflo homepage.




Q How do I use the kitchen?

Every guest is invited to use the kitchen at any time. You may cook in the shared kitchen, drinks and snacks are provided.




Q What are the hours for breakfast service?

Upflo Hostel’s breakfast service runs from 8:00am to 9:30am, and is provided at the 1st floor Sullivan cafe.



Q How do I use the meeting room?

The meeting room located at the 5thfloor social square is available for use when you reserve it with our reception desk. You may use it for a maximum of 2 hours, WiFi and power plugs are provided.




Q What other services are there?

You can use printing and copying services at the 1st floor reception.